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Home  /  Technology  /  SOLVED: An error occurred trying to connect the WSUS server

SOLVED: An error occurred trying to connect the WSUS server

July 04, 2017 Technology
An Error Occurred Trying To Connect The WSUS Server

After installing Windows Update Services and trying to approve the updates you probably get the above error saying an error occurred trying to connect the WSUS server. Click Reset Server Node to try to connect to the server again.

You can try one of the following options to solve the problem.

Option 1: Disable the firewall on the WSUS Server.

Option 2: Increase the amount of memory the WSUS pool uses, which was 1.75 GB by default. Increasing this value to 15 GB proved that WSUS works with no problem and the client devices start to report back and get updates. Make sure that you should have more than 15 GB RAM to perform this step if not, try to increase the memory size depending on the availability of your server memory.

Steps to increase the amount of RAM

Open the IIS on the WSUS server and browse to Application Pools, Wsus Pool and right click & select Advanced Settings.

IIS Configuration for WSUS Server

 

On the new displayed window select Private Memory Limit (KB) and enter your new Memory Value, please note that the value to enter is in KB.

 

WSUS Pool Private Memory Limit

 

 

 

 

 

 

 

 

END


 

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Tags: Microsoft, Technology, Windows Server, Windows Update Service, WSUS
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2 Comments

  1. Sema Reply
    12th February 2019 at 1:00 PM

    Thank you very much,it is running right now.

  2. Carter Massey Reply
    31st December 2018 at 10:23 PM

    Thank you. It wasn’t running in the application pool. Much appreciated advice!

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